Certified copies of medical records, outpatient records (where provided) and/or first aid records can be requested by following the procedure below:
Medical Records
- Request at the reception desks (Sala Assunta – ground floor) and payment of secretarial fees at the following times:
- from monday to friday 7.10-12.40 – 13.00-17.15
- saturday 7.10-12.40
- Pick up at the counters in the Central Cloister (ground floor) at the following times:
- from monday to friday 8.00-18.00
- saturday 8.00-12.30
First aid files and radiology reports
- Request at the reception desks (Sala Assunta – ground floor) and payment of secretarial feesat the following times:
- from monday to friday 7.10-12.40 – 13.00-17.15
- saturday 7.10-12.40
- Pick up at the counters in the Central Cloister (ground floor) at the following times:
- from monday to friday 8.00-18.00
- saturday 8.00-12.30
Waiting times for the collection of copies (excluding holidays):
- 30 days for medical records with standard requests
- 10 days for medical records with urgent requests (attaching a written request from the doctor with reasons for urgency)
- 7 days for first aid kits
- 10 days for outpatient folders
