ExitPublic Relations Office
The Public Relations Office facilitates communication between the user and the Hospital.
The URP performs a function of orientation and information for the citizen in the field of hospital services and is the meeting place between the Hospital and the user: it supports the citizen in solving problems and, at the same time, triggers a series of processes aimed at improving the hospital organization and the services provided.
It deals with:
- Listening to the user through direct or telephone interview
- Collection of suggestions
- Survey of needs and level of satisfaction
- Management of disservice
- General information on the organization and activities of the Hospital
- Promotion of in-hospital activities open to the public
- Reimbursement requests for services not performed
Contact
Telephone: 06 6837843
Toll-free number for reports: 800.17.17.03
Email: gm.urp@fbf-isola.it
Opening hours to the public
Mon – Sat 08.30a.m. – 12.30p.m.
Front office
Laura Mariotti
